TOP 10 REASONS TO CHOOSE US

Why Choose Us to Manage Your Homeowners Association?

Dear Board Member,

Of all the management companies providing services to community associations, why should you choose Neighborhood Association Management, Inc.?

One – Our Customer Service

If a resident or Board member leaves us a voice mail message, we will return it the same business day it is received.  We also return all emails the day they are received.  We offer that customer service to all our clients.  It’s frustrating when a call or email is not promptly returned, so residents and Board members receive a prompt response to their question.

Our managers handle less associations, so they are more available to return calls and emails.  Managers in our industry usually work on ten or more associations.  While ours manage an average of just five.  Our managers are not so busy helping other clients that they have no time left to return calls and emails promptly. We offer that level of customer service to our clients. An on-call manager is also available at no cost for after-hours or weekend emergencies.

Two – Significant Savings

Here is how we bid.  Take 20% off of your current monthly management fee, and that is how much we charge you.  For example, if you are currently paying $1,000 per month, you would pay us just $800 per month.  That is a savings of $2,400 over a year and $24,000 over ten years!

And, that amount only increases 1% annually,  so it will take you twenty years to get back to what you are currently paying.  This is not a teaser rate that will increase dramatically after a year.

Why pay more when you can get a higher level of service at a significantly lower rate?

Three – We Perform on Time

Management is asked to perform certain tasks and is assigned deadlines at Board meetings.  We complete the work assigned to us on time.  We understand that it is critical for us to perform our tasks by the deadlines given in order for things to move forward in your Homeowners Association.

Four – Accurate and Timely Financials

Homeowner accounts are correct. Delinquencies are followed up on in a timely manner. Bills are paid on time. Financial reports are accurate and completed on time. Tax returns and the annual review or audit of the annual financial statements are completed and distributed on time.

Five – Monthly Property Inspections

Each month we walk your property and note anything of concern.  We ask that a Board member (or anyone you designate) join us on the walk, if possible.  We will then provide the Board with a report on what we noted at their meeting.  We will seek the Board’s approval before taking action on anything we noted during the property inspection.

Six – Management in Your Best Interest

We could start a landscape company in addition to our property management business.  We could influence a board to terminate their current landscaper and hire ours.  Then we would be earning money from management and landscaping.  What if our landscaper ended up providing you with less service but cost more?  To earn the extra money, wouldn’t we be tempted to influence a board to hire our landscaper anyway?  To avoid that temptation and to make sure you always get the best service at the lowest cost, we offer our clients only management.  We work with many vendors (maintenance, landscapers, contractors, electricians, plumbers, roofers, CPAs, attorneys, reserve preparers, insurance agents, etc.) who provide our clients with the highest level of service for the lowest cost.  We could make more money offering our clients other services, but we manage your homeowner’s association in your best interest, not ours.

Seven – Experienced Advice

We have been providing management and consulting services to community associations in Northern California since 1994.  Here are just a few of the ways this experience can help your community:

• Board training and education seminars

• The Davis-Stirling Common Interest Development Act

• Enforcement of CC&Rs & Rules

• Policymaking

• Conducting board meetings

• Collection of delinquent assessments

• Replenishing under-funded reserves

• Gated Communities

• Architectural control

• Developer transition to owners

• Election and voting

• Major-construction projects (roofing, siding, asphalt, painting, fencing/gates, drainage, waterproofing, termite eradication, construction defect repairs, etc.)

• Mixed Use HOAs (mix of residential, retail and commercial)

• High and low rises

• Solar Energy System Restrictions

• Electric Charging Station Restrictions

Eight – No Long-Term Contract

Many management companies require that you enter into an annual (or more) contract with an auto-renewal provision. This means that if you are unhappy with the management company for any reason, you are often left with only two options – waiting for the contract to expire in a year (or two) or buying out the contract. Both are bad options when you have Questions or concerns about how your property is managed.

We are so confident that you will be happy with our service that our contracts only require a 60-day notice of termination!  If the board is unhappy with our service for any reason, you may terminate our contract with just 60-days’ notice.  You are not trapped into a long-term contract!